Privacy Policy
Last updated: January 2025
1. Introduction
ShiftAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our staff scheduling service.
2. Information We Collect
We may collect the following types of information:
- Account Information: Email address, name, and organization details when you register.
- Employee Data: Names, roles, and availability schedules of your team members that you input.
- Usage Data: How you interact with our service, including schedules created and features used.
- Payment Information: Billing details processed securely through our payment provider (Creem).
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our scheduling service
- Generate AI-powered schedule recommendations
- Process payments and manage subscriptions
- Send important service notifications
- Improve our algorithms and user experience
- Respond to customer support requests
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use Supabase for database hosting, which provides enterprise-grade security including encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Third parties that help us operate our service (payment processors, hosting providers).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
7. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies for advertising purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@shiftai.com